A personal message from the President

Over the past 34 years I have received many, and I mean many, emails and phone calls after people bought used equipment featured by Ebay and other sites. Frankly they all called for help in either servicing their equipment or they need to purchase missing or broken parts that they were not made aware of at the time of purchase.

Many of these items look "new" but when you search further you'll see such is not the case.

Some have even bought models that looked good but have been outdated for years, and parts or service are not available.

Then there are the low cost mini donut makers which look attractive and very inexpensive. In fact, we have purchased these models and found them to be a product for home use only and not a product from Lil' Orbits.

We are in the business of helping you make money and getting you the right start with the right equipment. That's where we offer you comprehensive turn key programs which eliminate guess work and other hassles in obtaining all the necessary accessories you need to be in business quickly. It doesn't take many snafus to lose what you thought were "savings" only to have spent them on repairs or missing parts.

That's why when you purchase from Lil' Orbits we offer you:

Our famouse life-time warranty A generous no-fault maintenance program for your machine A quick source for all your accessories A quick source for your Lil' Orbits mix, renown for its unmatched flavor Free counseling from our home office staff Ideas to help you get off to a quick start A trade-up policy when your business starts to really take off Quick service and parts

Here is a quick cost analysis:

	Cost to replace:
Part:	Lifetime Warranty	No Warranty
Hopper Motor	$75	$820
Servo Motor	$100	$835
Heating Element	$75	$1,565
Total:	$250	$3,220

The old adage "being penny wise but pound foulish" applies here. OK, you may save a thousand or two in the beginning, but then when you get into the business you'll see why we have been the leader in this field for 34 years with an outstanding reputation. We appreciate our customers and we go out of our way to help you succeed in all types of circumstances.

Occasionally we have rebuilt machines that have been used in our demo rooms or trade shows. (We only exhibit new machines at these shows). These machines are offered at a discount and carry all the warranties just like our new machines.

If this is of interest to you may I suggest you call 1-800-228-8305 (763-559-7505 within Minnesota) and speak to either Brian, Bonnie, Jamie or Mac and they'll update you as to what is available.

Brian	Bonnie	Jamie	Mac

Sincerely yours,

Ed Anderson, President.